Moving information – frequently asked questions
The key to a smooth move is organization. Based on our years of experience, we have combined a series of frequently asked questions to assist you in organizing and planning your next move.
Agarwal Perfect Packers has structured its frequently asked questions into four segments to assist you in finding your answers as quickly as possible.
When should I call a moving company?
The earlier, the better. Although the actual van assignment may not be made until a few days before your move, it’s wise to give your moving company from four to six week’s notice, if possible. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule.
All moving companies, for their standard type of service, require alternate pickup and delivery dates. We’ll do our best, of course, to comply with the dates you prefer or the nearest possible alternatives. You will be notified in advance of the loading date for your goods and of the estimated date of arrival.
If your pickup and delivery dates are critical due to such factors as a lease expiration or a real estate closing, you may choose an extra-cost service which will enable us to accommodate a more precise, reasonable schedule. You should discuss your specific pickup and delivery requirements with your Agarwal Perfect Packers agent, who can advise you regarding the types and costs of services available.
Do I need an estimate?
A Agarwal Perfect Packers agent will make a pre-move survey of your household goods to be transported. A pre-move survey is needed to determine the approximate cost of a move and the amount of van space your goods will occupy. Your Agarwal Perfect Packers agent will compute the approximate cost and give you a written Estimate/Order for Service. An accurate estimate cannot be calculated without a visual survey of the goods to be moved. There is no charge for the estimate.
Keep in mind that estimates (household goods surveys) are only guidelines. On interstate shipments, you must pay the total charges as determined by the actual weight of your shipment, the distance it travels, and the services that you authorize or which become necessary to handle your shipment.
Charges for local shipments are generally calculated on an hourly basis. There may be a minimum number of hours required. These shipments are handled by the local moving company, not the interstate carrier.
When is the best time to move?
If there is a choice, most moving companies suggest you select a time other than summer, the end of the month or the end-of-year holidays. The heaviest demands are placed on vans, equipment and personnel during these periods.
However, Agarwal Perfect Packers believes you should move when it is most convenient for you. Factors involved in the decision may include:
- whether the move must be made immediately
- moving children during the school term
- separation of the family while the move is under way
If the move can be scheduled for a time when vans and trained personnel are more readily available, we’ll be better able to meet your preferred delivery schedule.
How long does it take to move?
This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.
Because the furnishings of the average household will not fill a van, it is often necessary for two or more shipments to be loaded on the same van. Each shipment is carefully sectioned off from the others.
With the help of Agarwal Perfect Packers’s computer-assisted dispatching system, pickup and delivery dates are scheduled according to the origins and destinations of individual shipments on the van, as well as shipment weight.
How do you determine what my move will cost?
Unless you have been given a binding estimate, the exact cost of your move cannot be determined until after your shipment has been loaded on the van and weighed. If additional services are requested or become necessary after loading and weighing, additional charges will be incurred. Basic transportation charges depend on the actual weight of your goods and the distance they will travel. The total cost will include these transportation costs, any charges for Full-Value Coverage or Depreciated Coverage, plus charges for any “accessorial” services (such as packing and unpacking) performed by the Agarwal Perfect Packers agent at your request. These charges are based on “tariff” rate schedules.
What is a tariff?
This is the list of rules, regulations, available services and resulting charges used by all motor carriers which provide interstate transportation of household goods. The tariffs are published by each household goods motor carrier and include its various services. The tariffs are available for your inspection upon request.
Can my possessions be stored temporarily?
If you are unable to take immediate possession of your new residence, your belongings can be stored in a local Agarwal Perfect Packers agent’s warehouse. Agarwal Perfect Packers agents throughout the world provide safe storage facilities for holding your goods until you’re ready for them. However, you are responsible for the storage charges, warehouse valuation coverage and final delivery charges from the warehouse.
If your goods are placed in storage, there will be an additional charge for the valuation or insurance coverage provided for your shipment, as mentioned previously. The type of coverage and cost will depend upon whether the shipment is held in storage-in-transit (temporary) or in permanent (long-term) storage. Please ask your Agarwal Perfect Packers agent for information regarding storage arrangements.
Will my furnishings remain clean?
Agarwal Perfect Packers protects your upholstered furniture with, a clear plastic material, before they are wrapped with furniture pads.
Do my appliances need special attention?
Most refrigerators, washers, dryers, and other electrical or mechanical appliances require special servicing to ensure safe transportation. Any moving parts such as motors on major appliances, washer drums, and icemakers should be securely fastened for shipment. Gas appliances need to be serviced and disconnected prior to your move.
It is the owner’s responsibility to see that appliances are serviced for shipment before they are loaded on the van. Upon request and for an additional charge, a moving company will perform this service, using either its own qualified personnel or an authorized service company.
Can I pack my china, glass and crystal?
Most people prefer to have their household possessions, especially fragile items, professionally packed by a moving company. However, if you decide to pack these items yourself, remember that the basic principles of good packing include wrapping the items individually, providing plenty of cushioning and making sure of a firm pack.
Be sure to select a sturdy container with a lid. Place a two- or three-inch layer of crushed paper on the bottom of the carton as a cushion. Wrap each item individually with a soft material to provide a safe, protective, “padded nest.” Pack the heaviest items on the bottom and the lighter ones next, filling in empty spaces with crushed paper. Place plates on edge and glassware on rims for maximum protection. Mark the carton “Fragile,” and list the contents on the outside. Be sure to seal the carton with tape.
Can I pack my clothes in a chest or dresser drawers?
Lightweight clothing – sweaters, shirts, blouses, and lingerie – may be left in the drawers. Do not fill drawers with heavy items such as books, table linens or sheets, which can damage the piece of furniture during transit. Be careful NOT to leave fragile items, money, jewelry, watches or other valuables in the drawers, as well as anything that might spill or leak.
Can I move my frozen foods?
Frozen foods can be moved, but only under specific, limited conditions. Be sure to discuss this with your Agarwal Perfect Packers agent. In most instances, we suggest that shipping arrangements be made through local frozen food locker plants, especially for a long-distance move. It is even easier just to use up the foods prior to the move or donate them to someone.
Can I move jewelry and other valuables?
Items of extraordinary value such as jewelry, money, photographs, antiques and stamp collections can be included in your shipment, provided you notify your Agarwal Perfect Packers agent of these items before packing or moving day. However, we strongly recommend that you carry irreplaceable and expensive articles with you, or make other arrangements for their transport.
Can I move my house plants?
Agarwal Perfect Packers cannot accept responsibility for safely moving your plants, because they may suffer from a lack of water and light as well as probable temperature changes while in the van. You may prefer to transport your house plants in the family car or ship them by plane.
Some states prohibit the entry of all plants, while other states will admit plants under certain conditions; still others have no plant regulations. Be sure to check the regulations of the state to which you’re moving.
Can I move my pet?
Pets cannot be carried on the moving van. Dogs, cats, canaries and parakeets can usually be transported in the family car. If this isn’t convenient, your Agarwal Perfect Packers agent will be glad to suggest alternate ways to ship your pets safely.